THE BUYER READINESS REPORT 2026

Full Source Table

133 unique sources across three evidence tiers, drawn from the 170-entry DecisionScope Research Library. Every statistic in the report traces to a row below. Each entry carries its evidence tier, year, whether it is peer-reviewed, and whether it cuts against the report's own argument. Eight sources are marked disconfirming; all eight are cited in Part IX rather than buried.

The tier definitions, the six sourcing rules, and the known limitations of this source base are stated in The Evidence Base section of the report itself. House style bans a set of words that appear in some titles below; those titles are reproduced verbatim, because citation accuracy outranks house style.

Peer-reviewed
Disconfirming
Showing 135 of 135 sources
TierSourceYearPeer-reviewedDisconfirming
Tier 5Brown, A.L. et al. "Meta-Analysis of Empirical Estimates of Loss-Aversion." SSRN Electronic Journal. 607 empirical estimates.2020YesNo
Tier 5Cavlovic, C. et al. "Information avoidance: An experimental test of anticipated regret and self-efficacy." Journal of Risk and Uncertainty.2024YesNo
Tier 5Chernev, A., Böckenholt, U. & Goodman, J. "Choice overload: A conceptual review and meta-analysis." Journal of Consumer Psychology. Reanalysis of 99 observations.2015YesNo
Tier 5Garvelink, M.C. et al. "Decisional Conflict Scale Findings among Patients and Surrogates: An Anniversary Review." Medical Decision Making. 246 studies.2019YesNo
Tier 5Golman, R., Hagmann, D. & Loewenstein, G. "Information Avoidance." Journal of Economic Literature.2016YesNo
Tier 5Hoefel, L. et al. "20th Anniversary Update of the Ottawa Decision Support Framework: Part 2, Subanalysis of a Systematic Review of Patient Decision Aids." Medical Decision Making. Subanalysis of the 2017 Cochrane review, 105 randomized trials.2020YesNo
Tier 5Hwang, M.I. & Lin, J.W. "Information dimension, information overload and decision quality." Journal of Information Science. Meta-analysis of 31 experiments.1999YesNo
Tier 5Kalwey, T., Krafft, M., Lim, Y. & Mantrala, M.K. "Holistic Selling: An Emerging Paradigm in B2B Markets." Journal of Marketing. DOI 10.1177/00222429251338820.2025YesNo
Tier 5McAlpine, K. et al. "What Is the Effectiveness of Patient Decision Aids for Cancer-Related Decisions? A Systematic Review Subanalysis." JCO Clinical Cancer Informatics.2018YesNo
Tier 5Mertens, S., Herberz, M., Hahnel, U. & Brosch, T. "The effectiveness of nudging: A meta-analysis of choice architecture interventions across behavioral domains." PNAS. 2.1 million participants. Reports moderate publication bias in the underlying literature.2021YesNo
Tier 5Poprzeczny, A. et al. "Patient Decision Aids to Facilitate Shared Decision Making in Obstetrics and Gynecology: A Systematic Review and Meta-analysis." Obstetrics & Gynecology. 35 trials, 9,790 participants.2020YesNo
Tier 5Ruggeri, K. et al. "Replicating patterns of prospect theory for decision under risk." Nature Human Behaviour. 19 countries, 13 languages, 4,098 participants.2020YesNo
Tier 5Scheibehenne, B., Greifeneder, R. & Todd, P. "Can There Ever Be Too Many Options? A Meta-Analytic Review of Choice Overload." Journal of Consumer Research. 50 experiments, 63 conditions, more than 5,000 participants.2010YesYes
Tier 5Shi et al., Decision Support Systems 51(3), 2011; Plonsky et al., Judgment and Decision Making, 2021; decision-making dyads study, Applied Ergonomics, 2021. Composite entry on decision-aid confidence versus choice quality.2021YesNo
Tier 4Ahearne, M. et al. "The future of buyer-seller interactions: a conceptual framework and research agenda." Journal of the Academy of Marketing Science.2021YesNo
Tier 4Ahearne, M., Mathieu, J. & Rapp, A. "Empowerment to lead: Effects of team-level consensus." Journal of Marketing Research.2010YesNo
Tier 4Ajzen, I. "The theory of planned behavior." Organizational Behavior and Human Decision Processes 50(2), 179-211.1991YesNo
Tier 4Anderson, P.F. & Chambers, T. "A Reward/Measurement Model of Organizational Buying Behavior." Journal of Marketing 49, 23-37.1985YesNo
Tier 4Andersson, S. et al. "Challenges and opportunities in the digitalization of the B2B customer journey." Journal of Business & Industrial Marketing.2024YesNo
Tier 4Baier, C., Hartmann, E. & Moser, R. "Strategic alignment and purchasing efficacy: an exploratory analysis of their impact on financial performance." Journal of Supply Chain Management 44, 36-52.2008YesNo
Tier 4Bergers, D. et al. "Choosing the discount size in the software industry: How to incentivise the salesforce." Industrial Marketing Management.2023YesNo
Tier 4Bleichrodt, H. et al. "Prospect theory's loss aversion is robust to stake size." Judgment and Decision Making.2023YesYes
Tier 4Bonney, L. et al. "Post-COVID changes in B2B buyer decision-making." Journal of Personal Selling & Sales Management.2022YesNo
Tier 4Brontén, G. & Cabrera, D. "Structured Thinking Structures Sales Opportunities that Win." Journal of Systems Thinking 5(1), March 19. DOI 10.54120/jost.2025-0080GB. Sample size not stated; underlying data recorded as not publicly available.2025YesNo
Tier 4Brown, B.P. et al. "When Do B2B Brands Influence the Decision Making of Organizational Buyers? An Examination of the Relationship between Purchase Risk and Brand Sensitivity."2011YesNo
Tier 4Bunce, A. et al. "Lessons learned about the effective operationalization of champions as an implementation strategy." Implementation Science.2020YesNo
Tier 4Cabanelas, P. et al. "The buying center concept as a milestone in industrial marketing: Review and research agenda." Industrial Marketing Management.2023YesNo
Tier 4Chandon, P., Morwitz, V. & Reinartz, W. "Do Intentions Really Predict Behavior? Self-Generated Validity Effects in Survey Research." Journal of Marketing.2005YesNo
Tier 4Chen, Y.-C., Shang, R.-A. & Kao, C.-Y. "The effects of information overload on consumers' subjective state towards buying decision in the internet shopping environment." Electronic Commerce Research and Applications.2009YesNo
Tier 4Christensen, J. et al. "Understanding the role and impact of Generative Artificial Intelligence hallucination within consumers' tourism decision-making processes." Current Issues in Tourism. N=900.2024YesNo
Tier 4Chugh, R., Gould, N., Leach, M.P. & Liu, A.H. "B2B Buyers' emotions and regulatory focus in justice and switch back decisions." Industrial Marketing Management.2023YesNo
Tier 4Crisafulli, B. et al. "Brand new world: B2B digital influencer marketing and decision-making process." Industrial Marketing Management.2022YesNo
Tier 4Crisafulli, B. et al. "Competence is power: How digital influencers impact buying decisions in B2B markets." Industrial Marketing Management.2022YesNo
Tier 4Darley, J.M. & Latané, B. "Bystander intervention in emergencies: Diffusion of responsibility." Journal of Personality and Social Psychology.1968YesNo
Tier 4de Roo et al. "From seller to broker: When and how issue sellers engage with external stakeholders." Strategic Organization.2024YesNo
Tier 4Dixon, M. & McKenna, T. "Stop Losing Sales to Customer Indecision." Harvard Business Review, June. Analysis of more than 2.5 million recorded sales conversations.2022NoNo
Tier 4Ehret, M. et al. "From buying centers to buying ecosystems: Advancing the B2B research journey." Industrial Marketing Management.2024YesNo
Tier 4Eidelman, S. & Crandall, C. "Bias in Favor of the Status Quo." Social and Personality Psychology Compass.2012YesNo
Tier 4Franke, H. & Foerstl, K. "Goals, Conflict, Politics, and Performance of Cross-Functional Sourcing Teams: Results from a Social Team Experiment." Journal of Business Logistics.2020YesNo
Tier 4Friess, M. et al. "The contingent effects of innovative digital sales technologies on B2B firms' financial performance." International Journal of Research in Marketing.2024YesNo
Tier 4Gao, T., Sirgy, M. & Bird, M. "Reducing buyer decision-making uncertainty in organizational purchasing: can supplier trust, commitment, and dependence help?" Journal of Business Research 58, 397-405.2005YesNo
Tier 4Germeijs, V. & De Boeck, P. "Career Indecision: Three Factors from Decision Theory." Journal of Vocational Behavior 62(1), 11-25.2003YesNo
Tier 4Godefroid, M. et al. "How to measure the status quo bias? A review of current literature." Management Review Quarterly. 13 documented countermeasures.2022YesNo
Tier 4Gupta, A. et al. "Within-Seller and Buyer-Seller Network Structures and Key Account Profitability." Journal of Marketing.2018YesNo
Tier 4Hallikainen, H. et al. "Fostering B2B sales with customer big data analytics." Industrial Marketing Management.2020YesNo
Tier 4Hao, X. et al. "Exploring Collaborative Decision-Making: A Quasi-Experimental Study of Human and Generative AI Interaction." Technology in Society.2024YesNo
Tier 4Heide, J.B. & Weiss, A.M. "Vendor Consideration and Switching Behavior for Buyers in High-Technology Markets." Journal of Marketing 59, 30-43.1995YesNo
Tier 4Hermann, E. et al. "Artificial intelligence and consumer behavior: From predictive to generative AI." Journal of Business Research.2024YesNo
Tier 4Hernandez, J.M.C., Filho, M.C., Gaffney, D.R. & Kardes, F. "The benefits of deciding now and not later." Judgment and Decision Making.2023YesNo
Tier 4Hjeij, M. & Vilks, A. "A brief history of heuristics: how did research on heuristics evolve?" Humanities and Social Sciences Communications.2023YesNo
Tier 4Iyengar, S., Jiang, W. & Huberman, G. "How Much Choice is Too Much? Contributions to 401(k) Retirement Plans." In Mitchell, O. & Utkus, S. (eds.), Pension Design and Structure, Oxford University Press. Roughly 800,000 employees.2004YesNo
Tier 4Jaakkola, E. et al. "Customer referencing as business actor engagement behavior: Creating value in and beyond triadic settings." Industrial Marketing Management.2019YesNo
Tier 4Jayashankar, P. et al. "IoT adoption in agriculture: the role of trust, perceived value and risk." Journal of Business & Industrial Marketing. N=492.2018YesNo
Tier 4Johnson, D. & Grayson, K. "Cognitive and affective trust in service relationships." Journal of Business Research.2005YesNo
Tier 4Johnson, E.J. & Goldstein, D. "Do Defaults Save Lives?" Science.2003YesNo
Tier 4Kahneman, D. & Tversky, A. "Prospect Theory: An Analysis of Decision under Risk." Econometrica 47(2), 263-292.1979YesNo
Tier 4Kahneman, D., Knetsch, J. & Thaler, R. "Anomalies: The Endowment Effect, Loss Aversion, and Status Quo Bias." Journal of Economic Perspectives 5(1), 193-206.1991YesNo
Tier 4Krijestorac, H. et al. "Decisions Under the Illusion of Objectivity: Digital Embeddedness and B2B Purchasing." Production and Operations Management.2021YesNo
Tier 4Kull, T. et al. "Supplier Selection Behavior Under Uncertainty: Contextual and Cognitive Effects on Risk Perception and Choice." Decision Sciences.2014YesNo
Tier 4Kumar, A. et al. "Impact of Buying Groups on Buyer-Supplier Relationships: Group-Dyad Interactions in Business-to-Business Markets." Journal of Marketing Research.2023YesNo
Tier 4Kumar, P. et al. "Managing buyer experience in a buyer-supplier relationship in MSMEs and SMEs." Annals of Operations Research.2022YesNo
Tier 4Ladin, K. et al. "DART decision aid for older patients considering dialysis: multicenter randomized controlled trial." Annals of Internal Medicine.2022YesNo
Tier 4Liu, H. et al. "The effects of promotional package frames and price strategies on inaction inertia." Psychology & Marketing.2018YesNo
Tier 4Liu, W. et al. "Service capacity procurement of logistics service supply chain with demand updating and loss-averse preference." Applied Mathematical Modelling.2019YesNo
Tier 4Liu, Y. et al. "Value-Based Selling Capability: Antecedents and Implications for B2B Sales Performance." Journal of Business-to-Business Marketing.2023YesNo
Tier 4Luan, S., Reb, J. & Gigerenzer, G. "Ecological Rationality: Fast-and-Frugal Heuristics for Managerial Decision Making under Uncertainty." Academy of Management Journal.2019YesYes
Tier 4Magno, F. & Cassia, F. "Establishing thought leadership through social media in B2B settings." Journal of Business & Industrial Marketing.2019YesNo
Tier 4Malthouse, E. et al. "Evidence that digital content marketing investments produce won opportunities at a B2B consulting firm." Industrial Marketing Management. Four-year panel.2017YesNo
Tier 4Mayer, R., Davis, J. & Schoorman, F. "An Integrative Model of Organizational Trust." Academy of Management Review 20(3), 709-734.1995YesNo
Tier 4Mir, S. et al. "Understanding Supplier Switching Behavior: The Role of Psychological Contracts in a Competitive Setting." Journal of Supply Chain Management.2017YesNo
Tier 4Mora Cortez, R. et al. "How LinkedIn content drives B2B firm performance." Journal of Business Research. 106-week panel.2023YesNo
Tier 4Morwitz, V., Steckel, J. & Gupta, A. "When do purchase intentions predict sales?" International Journal of Forecasting.2006YesNo
Tier 4Mullins, R. et al. "Buyer-seller uncertainty: a systematic review and future research directions." Journal of Personal Selling & Sales Management.2023YesNo
Tier 4Newell, B. & Shanks, D. "Empirical tests of a fast-and-frugal heuristic: Not everyone takes-the-best." Organizational Behavior and Human Decision Processes.2003YesYes
Tier 4Nguyen, P. et al. "Analyzing sales proposal rejections via machine learning." Journal of Personal Selling & Sales Management. 113 failures, more than 1,500 pages of transcripts.2022YesNo
Tier 4Ozanne, K.M. et al. "Effectiveness of shared decision making strategies for stroke prevention in atrial fibrillation: cluster randomised controlled trial." BMJ. N=1,117.2025YesNo
Tier 4Parmaksiz, K., Van De Bovenkamp, H.M. & Bal, R. "Does structural form matter? A comparative analysis of pooled procurement mechanisms for health commodities." Globalization and Health 19.2023YesNo
Tier 4Pelaez, A. et al. "Effects of Perceived Risk on Intention to Purchase: A Meta-Analysis." Journal of Computer Information Systems.2019YesYes
Tier 4Peng, M. et al. "How Does Information Overload Affect Consumers' Online Decision Process? An Event-Related Potentials Study." Frontiers in Neuroscience.2021YesNo
Tier 4Pical, J. et al. "The Role of Cognitive Bias and Digital Trust in Bidding Systems on Fair Vendor Selection in Logistics." ICIEFS Proceeding. N=255.2025YesNo
Tier 4Polites, G.L. & Karahanna, E. "Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance." MIS Quarterly.2012YesNo
Tier 4Pöyry, E. et al. "Effectiveness of value calculators in B2B sales work: Challenges at the sales-call level." Journal of Business Research.2021YesYes
Tier 4Ritov, I. & Baron, J. "Status-Quo and Omission Biases." Journal of Risk and Uncertainty 5(1), 49-61.1992YesNo
Tier 4Ronchetto, J.R., Hutt, M. & Reingen, P.H. "Embedded Influence Patterns in Organizational Buying Systems." Journal of Marketing 53, 51-62.1989YesNo
Tier 4Salonen, A. et al. "Engaging a product-focused sales force in solution selling." Journal of the Academy of Marketing Science.2020YesNo
Tier 4Samuelson, W. & Zeckhauser, R. "Status quo bias in decision making." Journal of Risk and Uncertainty 1(1), 7-59.1988YesNo
Tier 4Shaik, M. et al. "Opportunity Management for B2B Service Organizations: A Theory-Informed Decision Support Framework." Production and Operations Management. 4,574 opportunities across 23 countries.2025YesNo
Tier 4Shea, C.M. "A conceptual model to guide research on the activities and effects of innovation champions." Implementation Research and Practice.2021YesNo
Tier 4Siegrist, M., Gutscher, H. & Earle, T.C. "Perception of Risk: The Influence of General Trust, and General Confidence." Journal of Risk Research.2005YesNo
Tier 4Simonson, I. "The Influence of Anticipating Regret and Responsibility on Purchase Decisions." Journal of Consumer Research.1992YesNo
Tier 4Singh et al. "Influence tactics in B2B e-negotiations." Journal of Marketing.2020YesNo
Tier 4Sjöblom, J. "The effect of value-based selling activities on sales success." Replication of the value-calculator null on deal probability.2016YesYes
Tier 4Spekman, R.E. & Stern, L.W. "Environmental Uncertainty and Buying Group Structure: An Empirical Investigation." Journal of Marketing.1979YesNo
Tier 4Stevenson, W.B., Pearce, J.L. & Porter, L.W. "The Concept of 'Coalition' in Organization Theory and Research." Academy of Management Review.1985YesNo
Tier 4Terho, H. et al. "Digital content marketing in business markets: Activities, consequences, and contingencies along the customer journey." Industrial Marketing Management.2022YesNo
Tier 4Webster, F. & Wind, Y. "A General Model for Understanding Organizational Buying Behavior." Journal of Marketing 36(2), 12-19.1972YesNo
Tier 4Williams, T. et al., Breast Cancer Research and Treatment, 2025; Xing, Y. et al., Nursing in Critical Care, 2024. Boundary-condition synthesis: decision-aid effects non-significant in breast surgery, absent for ICU family members.2025YesYes
Tier 4Wu, M. et al. "Unlocking B2B buyer intentions to purchase: Conceptualizing and validating inside sales purchases." Decision Support Systems.2023YesNo
Tier 4Wulf, F. et al. "We have a platform, but nobody builds on it: what influences Platform-as-a-Service post-adoption?" International Journal of Information Systems and Project Management.2022YesNo
Tier 4Zhang, Z. "Cognitive Biases in Negotiation Tactics: Practical Applications of Psychological Framings and Anchors in Negotiation." Advances in Economics, Management and Political Sciences.2025YesNo
Tier 36sense. B2B Buyer Experience Report. More than 4,000 B2B buyers.2025NoNo
Tier 3Adamson, B., Dixon, M., Spenner, P. & Toman, N. The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results. Portfolio/Penguin (CEB). ISBN 9781591848158.2015NoNo
Tier 3Challenger Inc. Sales research. No-decision outcomes at 53 percent of lost opportunities.2024NoNo
Tier 3Consensus Deep Search literature review, "B2B Purchase Deferral Drivers." Commissioned for this report. 50 papers synthesized from 154,477 screened.2026NoNo
Tier 3Consensus Deep Search literature review, "Stakeholder Alignment in Organizational Buying Groups." Commissioned for this report. 50 papers from 22 searches.2026NoNo
Tier 3Consensus Deep Search literature review, "Structured Decision Aids Effectiveness." Commissioned for this report.2026NoNo
Tier 3CorporateVisions. "B2B Buying Behavior in 2026: 57 Stats and Five Hard Truths That Sales Can't Ignore."2026NoNo
Tier 3DecisionScope Research Library. Observation from Consensus searches across champion enablement and buying committee queries, May 2026.2026NoNo
Tier 3DecisionScope Research Library. Observation from Consensus searches across methodology effectiveness queries, May 2026.2026NoNo
Tier 3Demandbase. B2B Buying Research. Cited in the CorporateVisions 57-stat compilation.2025NoNo
Tier 3Ebsta x Pavilion. 2024 B2B Sales Benchmark Report. 61 percent of lost deals attributed to buyer indecision.2024NoNo
Tier 3Ebsta x Pavilion. 2025 GTM Benchmarks. 655,000 opportunities, $48B pipeline, 349 high-performing companies. Some industry summaries cite 4.2M opportunities and $54B, which appears to reference a different or cumulative dataset.2025NoNo
Tier 3Edelman. "Reaching Beyond the Ready: How Thought Leadership Gets Out-of-Market B2B Buyers Back into the Game."2025NoNo
Tier 3Emblaze. Sales Performance Research. Cited in the CorporateVisions 57-stat compilation.2025NoNo
Tier 3Forrester. "The State of Business Buying, 2026: GenAI Is Upending B2B Buying." Forrester Buyer Insights, January 21. Nearly 18,000 global business buyers.2026NoNo
Tier 3Forrester. "The State Of Business Buying: Companies Still Struggle To Meet Buyer Expectations." More than 16,000 global business buyers.2024NoNo
Tier 3Forrester. Business Trust Survey. Surfaced in "Are B2B Buyers Cowards? The Importance Of Trust" and the gated report "Leverage Trust To Overcome Defensive Decision-Making" (RES178046).2023NoNo
Tier 3G2. "The Answer Economy," April 15. N=1,076 B2B software buyers.2026NoNo
Tier 3Gartner. "Gartner Reveals New B2B Sales Approach to Win in Today's Information Age." Press Release, July 29.2019NoNo
Tier 3Gartner. "Gartner Sales Survey Finds 61% of B2B Buyers Prefer a Rep-Free Buying Experience." Press Release, June 25.2025NoNo
Tier 3Gartner. "Gartner Sales Survey Finds 67% of B2B Buyers Prefer a Rep-Free Experience." Press Release, March 9.2026NoNo
Tier 3Gartner. "Gartner Sales Survey Finds 74% of B2B Buyer Teams Demonstrate Unhealthy Conflict During The Decision Process." Press Release, May 7. Survey of 632 B2B buyers, August-September 2024.2025NoNo
Tier 3Gartner. "Gartner Says By 2030 that 75% of B2B Buyers Will Prefer Sales Experiences that Prioritize Human Interaction Over AI." Press Release, August 25.2025NoNo
Tier 3Gartner. B2B buyer decision-confidence research. High-confidence buyers 10 times more likely to make a high-quality, low-regret purchase.2019NoNo
Tier 3Gartner. B2B buying research. 77 percent of buyers describe their most recent purchase as very complex or difficult.2019NoNo
Tier 3Gartner. B2B buying research. Six to ten decision-makers per purchase.2024NoNo
Tier 3Gartner. B2B information consistency research. 25 percent of buyers who rated vendor information highly consistent reported a low-regret purchase.2024NoNo
Tier 3Gartner. Buyers spend 17 percent of the total buying process with any single vendor.2023NoNo
Tier 3Gong Labs. "The Best Sales Insights of 2024." Analysis of Gong platform conversation data, including 300M cold calls for the outbound findings.2024NoNo
Tier 3HubSpot. "State of Marketing 2026 Report: AI, Brand POV & Human-Led Growth." 1,505 marketers across North America, Europe, Asia, and Australia, surveyed September 2025 with Datalily.2026NoNo
Tier 3HubSpot. Sales Statistics 2026. Survey of more than 1,000 sales reps.2026NoNo
Tier 3Landbase. 2026 Win Rate Benchmark Report. 21 percent across all deals, 29 percent on qualified opportunities.2026NoNo
Tier 3Metricus AI Buyer Behavior Research; TraxTech/TechTarget; IncreaWorks Decision Maker Evaluation Study. Aggregated.2025NoNo
Tier 3Punch B2B and pclub.io champion research summaries. Aggregated; not a single peer-reviewed study.2025NoNo
Tier 3Wynter. "How CFOs and CTOs buy B2B software in 2025." Survey of 200 finance and technology leaders at companies above $50M revenue.2025NoNo